FAQ
How long does order processing and delivery take?
- Order Processing: 1-3 working days (Monday - Friday)
- Shipping Time: 6-7 working days (Monday - Friday)
How much are the shipping costs?
The shipping costs are completely free for you. For more information, see our Shipping Policy.
I want to return an item, what should I do?
You have 30 days from the delivery date to return your item. Items must be in their original, unused condition with tags and original packaging. For more information, check our Return and Refund Policy.
Can I modify or cancel my order after placing it?
If you wish to cancel your order, contact us as soon as possible at info@victoria-mae.uk. Please note that we cannot guarantee cancellations once the order has been processed.
If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.
Customer Services Hours:
Monday to Friday: 9:00 - 17:00
Email: info@victoria-mae.uk
Phone: +447418315863
Business Information
Victoria Mae is operated by FN ECOM LTD, a company registered in the United Kingdom.
Company Number: 15613927
D-U-N-S Number: 231646699
Address:
71-75 Shelton Street, Covent Garden
London WC2H 9JQ